Content Focus & Agenda
IT Maturity - Whether you have a high functioning organization or are wondering how to "get a grip" on day-to-day activities, this track will offer topics for you. Everyone can improve! The expert speakers in this track will share their experiences, and will help you to better understand how to mature your organization based on current best practices and how to mature your current best practices to align with ITIL® 4.
DevOps, LEAN and Agile - Organizations can suffer from best practice ‘fatigue’ and the thought of introducing another seems impossible. This track focuses on the fundamental principles and practical application of DevOps, LEAN and Agile. Focus is on the critical information you will need to combine various frameworks strategically to maximize the business results for your organization. You may be closer to implementing these best practices than you think!
People and Culture – Organizational Change does not happen without the permission of the people impacted. This track addresses a variety of concepts that impact the success of projects through the thoughtful and purposeful engagement, management of people and culture through change and relationship management.
Operational Excellence - Many organizations feel that they are just struggling to keep operations afloat while at the same time they are being asked to “build the boat". This track will provide thoughtful and experienced insight into day-to-day operational excellence principles that must be considered part of "the boat,” yet can be achieved while ensuring that operations are not interrupted and moving from reactive to proactive service management.
Radical new technologies and techniques - The world changes at a fast pace. Business leaders are inundated with buzzwords and concepts that they expect IT leadership to understand and implement. This track will help you understand these technologies and techniques and how to drive strategic decisions and align innovative IT strategies with the business.